Privacy Policy

Introduction
Athlos University (“we,” “our,” or “us”) operates the website https://www.athlosuniversity.com/. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit forms, or interact with our services. By using our website, you agree to this Privacy Policy. If you disagree, please discontinue use immediately.
Information We Collect

A. Information You Provide to Us
When you submit information through our contact form or future forms, we may collect: athlete name, athlete age, athlete school, athlete grade, parent or guardian name, phone number, email address, athletic goals or performance notes, and any additional information voluntarily submitted.

B. Information Collected Automatically
We may collect IP address, browser type, device information, pages visited, time spent on site, referring URLs, general usage behavior, cookies, and other tracking data. Tools include Google Analytics, Google Tag Manager, Meta Pixel, session recording tools, and GoHighLevel CRM tracking.

C. Information From Third Parties
We may receive information from advertising platforms (Meta, Google), CRM platforms (GoHighLevel), SMS platforms, email marketing services, scheduling apps, payment processors (Zelle, Venmo, Apple Pay, Cash App), and analytics or marketing partners.

D. Payment Information
We do not process payments directly on our website. Payments occur through Zelle, Apple Pay, Venmo, Cash App, or cash. We may keep non-sensitive payment confirmation records for business purposes.

E. Information Shared With Service Providers
We may share data with SMS platforms, GoHighLevel CRM, email marketing platforms, scheduling tools, advertising platforms, analytics providers, and payment processors for confirmation only.

How We Use Your Information
We may use information to:
– Provide and improve training services
– Manage communication and scheduling
– Personalize athlete development
– Respond to inquiries
– Send updates, reminders, or marketing (if opted in)
– Monitor website performance
– Track and optimize advertising
– Protect our website and operations
– Comply with legal requirements
Cookies & Tracking Technologies
We use cookies to enhance performance, analyze behavior, and support advertising. Types include essential, analytics, advertising/retargeting, and performance cookies. Third-party tools like Google Analytics, Tag Manager, Meta Pixel, and GoHighLevel may track browsing behavior. You may disable cookies through your browser settings.
How We Share Your Information
We do not sell personal information. We may share data with service providers such as CRM tools, SMS platforms, email marketing services, scheduling apps, analytics tools, advertising partners, and payment processors. We may also share information for business transfers or legal compliance.
Data Retention
We retain information only as long as necessary for training, communication, and business operations. This includes athlete/parent contact data, training notes, form submissions, analytics data (per provider policies), and payment confirmations. We securely delete or anonymize information when no longer needed or upon request unless required for business or legal reasons.
Your Rights & Choices
You may request access to, updates of, or deletion of your information. You may opt out of marketing emails, SMS messages, and CRM communications. You can control cookies through your browser. To submit a request, contact us at the email provided below.
Security
We use reasonable safeguards such as SSL/HTTPS encryption, secure CRM storage, limited access controls, and password-protected systems. No method of transmission or storage is fully secure.
Children’s Privacy
Athlos University does not knowingly collect personal information from anyone under 18. All submissions must be completed by a parent or legal guardian. If a minor submits information without parental involvement, contact us so we can remove it.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Review their policies before using their services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the latest revision. Continued use of the website after updates indicates acceptance.
Contact Us
Athlos University
Email: Athlosuniversity@gmail.com
Phone: 210.910.9740
Website: https://www.athlosuniversity.com/